At MicroServe Technologies we take pride in the service we provide our customers. Our success is built upon our client’s satisfaction. We understand that each customer’s needs are different and our customers are never required to enter multi-year contracts. We can work directly with you to determine if a service plan will meet your needs and challenges.
- Our HP certified technicians arrive within 4 business hours, equipped with the parts and expertise needed to fix your laser printer right, the first time.
- MST charges a flat labor rate of $90.00 per service call. There is never a travel charge or a second charge in the event we need to return with parts.
- We also offer special service programs for off-hours and emergency weekend service for healthcare facility customers.
Time and Materials gives you the flexibility to pay for printer repairs as needed. All work is estimated and pre-authorized before any service occurs. Placing a T&M service call is now easier than ever, simply call our service center at (818) 776-9777 and we’ll take care of the rest
Our Managed Print Services (MPS) is inclusive of all service, supplies (toner cartridges & maintenance kits) and preventative maintenance routines. The great part is, your billed monthly only for the number of pages printed during that month.
Annual Maintenance Agreements enable you to budget your printer maintenance and repair costs for a year. For a low annual fee, all maintenance, repair and parts costs are covered no matter how many times the equipment breaks down. With an Annual Maintenance Agreement, you can protect your most important equipment against breakdowns while minimizing downtime and potentially saving thousands of dollars.